Services
Custom Design
Cannot decide on a design? Not to worry. Prestige Gems specializes in creating custom pieces just for you. Come in anytime to design or discuss any special jewelry you have in mind. We have the ability to design the perfect piece of jewelry for any occasion. Whether you have preexisting pieces you would like to redesign or if you are starting from scratch, let us help you create a one-of-a-kind design or heirloom piece you can enjoy for many years to come. Our designers can provide you with inspiration and ideas or you can bring us a hand-drawn sketch, picture or verbal description and we will create the exact piece you are looking for. Classic to contemporary, we guarantee an exceptional jewelry creation.
Every piece of jewellery has a special narrative to tell, and at My Gem, we are committed to making your vision a reality. To guarantee that your bespoke design satisfies the highest standards of quality and craftsmanship, our talented artisans use the best materials and pay close attention to every last detail. We collaborate closely with you at every stage, from choosing the ideal gemstones to completing the fine details of your creation, to make sure your jewellery truly captures your individuality and sense of style. We take great satisfaction in creating items that are not only exquisite but also incredibly personal, whether it’s an engagement ring, a sentimental gift, or an heirloom to be passed down through the years. Our custom services enable you to create the jewellery of your dreams.
RING SIZING
If a beautiful ring does not fit any more, have it expertly sized so that you can enjoy it again. We can adjust your ring’s size up or down to make it bigger or smaller to fit you. Our jewelers can determine your proper ring size and professionally adjust your ring to the perfect fit. If additional jewelry repair is needed, we will recommend it at the time that you leave your ring with us. We will undergo proper jewelry cleaning and plating if required. Please note: Any ring purchased from Prestige Gems can be returned back within 7 working days from the date of purchase for a free resizing.
Every piece of jewellery should be both gorgeous and comfy, in our opinion at my Gem. We provide free consultations to assist you in selecting the ideal ring size, with the most up-to-date instruments for precise measurements. Along with resizing, we provide services like polishing, cleaning, and rhodium plating for white gold rings, ensuring your jewelry keeps its brightness throughout time. Because of our dedication to providing outstanding service, you may enjoy your priceless possessions with assurance knowing they are in capable hands.
STONE REPLACEMENT
Do not worry if you have lost a stone from your jewelry. You can bring your damaged piece to our store and we can match and replace a new stone. From precious to semi-precious, we will provide a perfect match. We are able to match up stones for color, clarity, cut and size of the other stones in the jewelry piece to make it look like the first day you ever wore it.
We at My Gem are aware of the distressing experience that comes with misplacing a priceless stone from your jewellery. Our skilled jewellers will examine your item carefully to determine which new stone will work best, making sure it blends in perfectly with the current style. Our extensive collection of premium stones, which includes stunning diamonds and vividly coloured jewels, enables us to meet your unique tastes and design requirements. After choosing the ideal replacement, we will carefully install it to return your jewellery to its former splendour and guarantee that it stays a priceless addition to your collection. You can wear your jewellery with confidence knowing that it has been carefully restored to its former splendour thanks to our dedication to great craftsmanship.
CLEANING AND POLISHING
From time to time, you should bring your jewelry in for a polishing to keep up its fresh appearance. Day to day activities can take its toll on your jewelry. In particular, dust, oils, and dirt can get on the surface and in the openings of your jewelry causing it to lose its luster. Bring back your dull jewelry’s to its original glimmer and shine with our expert jewelry cleaning and polishing service.
To preserve the integrity and beauty of your jewellery, My Gems suggests routine cleaning and polishing. While preserving the integrity of your items, our knowledgeable specialists remove dirt and grime using mild cleaning agents and specific methods. Our polishing service removes blemishes so that your jewellery gleams just as it did the moment you wore it. We take pleasure in restoring your priceless possessions so they will continue to leave an impact for years to come, whether it’s a delicate necklace or an exquisite ring.
JEWELRY PLATING
Has your gold jewelry lost its shine? We are able to bring back to life your gold jewelry items restoring them back to new looking pieces of jewelry. If you have yellow/white gold jewelry that is losing its luster and shifting in tone, you may want to consider bringing it to our location for a professional jewelry cleaning. We can restore your jewelry to look like new again.
We at My Gem are experts at providing expert jewellery plating services to bring your gold items back to life. In the event that your jewellery develops scratches or has aged dullly over time, our skilled staff can apply a new coat of superior plating to bring it back to its former glory. Our plating method improves the look of your jewellery, whether it is made of white or yellow gold, and makes sure it shines as brilliantly as the day you purchased it. This process helps to prevent future wear and tear in addition to revitalising your pieces and adding a protective coating. Put your faith in us to restore the shine and elegance of your priceless gold jewellery.
JEWELRY REPAIR
We are pleased to offer you a comprehensive solution to your jewelry repair needs. Maintaining your precious jewelry is essential and we will help you to make sure you take the best possible care of your pieces. We have a workshop dedicated for jewelry repairs. We can repair broken or unwearable jewelry and return it to its original glory so you can enjoy them again. All jewelry repairs carried out at Prestige Gems are fully guaranteed and of the highest quality. We offer a range of repair services including prong rebuilding, shanks replaced on rings, chain/bracelet repairs and soldering, fitting new clasp and engraving. Most jewelry repairs take between 2-12 working days, depending upon the complexity of the job. You will be given a quote and estimated finishing time before any work has begun.
Our expert jewellers at My Gem carefully and precisely repair your jewellery using premium materials to ensure long-lasting results. We provide customised solutions for current objects as well as treasured heirlooms, making sure every item gets the best care possible. Your pleasure is our priority, allowing you to wear and love your jewelry once again.